Frequently Asked Questions
Everything you need to know about shopping with VIVE Profit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your materials sustainably sourced?
At VIVE Profit, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes to ensure our products are as kind to the planet as they are to your wardrobe.